Cookie Policy

COOKIE POLICY
Last updated: June 19, 2025

1. What Are Cookies?

Cookies are small text files that a website places on your device (computer, smartphone, tablet, etc.) when you visit it. These files allow the website to recognize your device during future visits, store user preferences, and collect information about browsing behaviour. Their purpose is to improve performance, enhance the user experience, and support features such as authentication, analytics, and advertising.

Cookies do not directly identify users as individuals but may be linked to a user profile.

2. Types of Cookies Used

The website www.thecooltours.com uses the following categories of cookies:

a) Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic features like page navigation and access to secure areas. These cookies do not require prior consent.

b) Performance / Analytics Cookies
These cookies collect aggregated, anonymised data to help us understand how visitors interact with the website (e.g., most visited pages, time on site). We use Google Analytics for this purpose.

c) Functionality Cookies
These cookies remember user preferences, such as language or region, allowing for a more personalized experience. While not essential, they improve usability.

d) Advertising / Marketing Cookies
These cookies are used to deliver advertisements that are relevant to the user’s interests. They may be placed by third-party services integrated into our website.

3. Third-Party Cookies

The website may include cookies from external service providers, such as:

• Google Analytics – traffic analysis
• Google Ads – conversion tracking and ad targeting
• Facebook Pixel (Meta Platforms, Inc.) – remarketing and engagement measurement
• Mailjet SAS – email marketing campaign tracking

These third parties process data in accordance with their own privacy and cookie policies. We recommend reviewing their official documentation for more information.

4. Cookie Consent and Management

When you first visit the website, a cookie banner will be displayed, giving you the option to:

• Accept all cookies
• Reject non-essential cookies
• Customize preferences by category

You can adjust your preferences at any time using the cookie settings manager available on the website, or through your browser settings.

5. How to Disable Cookies

You can block or delete cookies at any time via your browser settings. For detailed guidance:

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari

Please note that disabling some cookies may affect the functionality of certain parts of the website.

6. Cookie Duration

Cookies may be:

• Session cookies: deleted when you close your browser.
• Persistent cookies: stored on your device until they expire or are manually deleted.

The specific duration of each cookie used is available in our cookie management tool accessible on the website.

7. Changes to the Cookie Policy

The Cooltours may update this Cookie Policy at any time to reflect legal, technical, or operational changes. Updates will be published on this page and will take effect upon publication.

We encourage users to review this policy periodically to stay informed about how we use cookies.